Privacy policy
Privacy Policy
Last updated: July 15, 2026
The Wig Mansion operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). The Wig Mansion is powered by Shopify, which enables us to provide these Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through our Services, or when you communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls regarding the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understand how your information is collected, used, and disclosed as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified.
Depending on how you interact with our Services, where you live, and as permitted by applicable law, we may collect or process the following categories of personal information:
Contact Information:
Your name, billing address, shipping address, phone number, email address, and other contact details.
Payment Information:
Payment details such as credit card, debit card, payment method, financial account information, transaction details, and payment confirmations. Payment information is processed securely through our payment providers.
Account Information:
Your username, password, account preferences, settings, and other information associated with your account.
Order and Transaction Information:
Information about products you view, add to your cart, save to your wishlist, purchase, return, exchange, cancel, or previously purchased.
Customization Information:
Information you provide when selecting or customizing products, including wig size, cap size, hair preferences, color selections, styling requests, and other details needed to fulfill your order.
Communications:
Information included when you contact us, such as customer service inquiries, reviews, feedback, or other messages.
Device and Usage Information:
Information about your device, browser, IP address, network connection, and how you interact with our Services, including pages viewed and actions taken.
Sources of Personal Information
We may collect personal information from:
- Directly from you when you create an account, place an order, contact us, or otherwise provide information.
- Automatically through our Services, including cookies and similar technologies.
- Service providers that help us operate our business.
- Partners and other third parties where permitted by law.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing and Improving Our Services
We use your information to process payments, fulfill orders, arrange shipping, manage accounts, process returns and exchanges, provide customer support, personalize your shopping experience, recommend products, and improve our Services.
Marketing and Advertising
We may use your information to send promotional communications by email, text message, or other methods where permitted. We may also use information about your interactions with our Services to provide relevant advertisements and marketing communications.
You may unsubscribe from promotional communications at any time by following the instructions provided in those messages.
Security and Fraud Prevention
We use personal information to protect our customers, prevent fraudulent activity, secure transactions, verify accounts, and maintain the safety and integrity of our Services.
Communication
We use your information to respond to inquiries, provide customer service, and maintain our relationship with you.
Legal Compliance
We may use your information to comply with applicable laws, respond to legal requests, enforce our policies, investigate violations, or protect our rights and the rights of others.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
- With Shopify and service providers that assist with payment processing, order fulfillment, shipping, analytics, customer support, cloud storage, and technology services.
- With marketing and advertising partners to provide promotional services and personalized advertising where permitted by law.
- When you request or authorize us to share information with third parties.
- With affiliates or business partners where applicable.
- In connection with business transactions, legal obligations, disputes, investigations, or protection of our rights.
Relationship With Shopify
Our Services are hosted by Shopify, which collects and processes personal information related to your use of our store to provide and improve its services.
Information submitted through our Services may be shared with Shopify and third-party providers located in countries outside your location to support store operations, payments, analytics, security, and other business functions.
To learn more about how Shopify processes personal information and your privacy rights, please review Shopify’s Consumer Privacy Policy.
Third-Party Websites and Links
Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies and terms of any third-party websites you visit.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children under the applicable age of majority.
If you believe a child has provided us with personal information, please contact us so we can review and delete that information where appropriate.
Security and Retention of Your Information
We take reasonable measures to protect your personal information; however, no security system is completely secure. We cannot guarantee absolute security of information transmitted through the internet.
We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including:
- Right to access or know what personal information we have collected.
- Right to request deletion of personal information.
- Right to correct inaccurate personal information.
- Right to request a copy of your personal information.
- Right to opt out of certain targeted advertising or sharing of personal information.
- Right to manage marketing communication preferences.
If you receive promotional emails from us, you may unsubscribe at any time using the unsubscribe option included in those emails.
We may need to verify your identity before completing certain requests, as required by applicable law.
Complaints
If you have concerns about how we process your personal information, please contact us using the information below. You may also have the right to submit a complaint to a relevant data protection authority depending on your location.
International Transfers
Your personal information may be transferred, stored, or processed outside the country where you reside. Where required, we use appropriate safeguards to protect personal information during international transfers.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Last updated” date.
Contact
Should you have any questions about our privacy practices, this Privacy Policy, or if you would like to exercise any privacy rights available to you, please contact us:
The Wig Mansion
Email: TheWigMansionky@gmail.com
For the purposes of applicable data protection laws, The Wig Mansion is the data controller of your personal information.